Why
When we speak of experience, it speaks to us triply
Drawing on our experience, values drive our day-to-day work at Spike, as we inject them into every stage of our processes and every decision we make. In other words, we don’t just placard any old words on our walls, but proclaim the principles that have a tangible impact on the way we work. Each member of our team embodies these values on a daily basis, ensuring that they are reflected in every project we undertake. Thanks to this commitment, we constantly strive to exceed our clients' expectations, creating lasting, win-win relationships.
our valuesFlexibility
This small team is what allows us to be flexible and to closely track the projects our clients entrust to us.
We adapt to their needs and pace while sharing with them our experience of state-of-the-art industry and market developments. If we stay on the cutting-edge, then so do you.
Know-how
Over the years, we have concentrated on our core business: retail. We have developed in-depth knowledge of the different business sectors and their specific features.
This puts us in a position to advise you on the best practices most likely to meet your business objectives. We perpetuate this know-how by hiring new employees who are already experts in their field, and by training young people who already have a passion for the profession.
Trust
We talked about the customer experience above and, as you can imagine, it's one of our key drivers.
Client satisfaction is paramount for the simple reason that it allows projects to be developed more efficiently, and therefore more quickly, and their objectives to be achieved more effectively.
The result is twofold: the satisfaction of our clients, and their loyalty over time, from one project to another.
Reactivity
We understand that time is precious, especially in the world of retail. That's why we make a point of responding quickly to your needs, anticipating trends and staying one step ahead of your expectations. Our team is always at the ready to solve problems and deliver exceptional results, sometimes to tight deadlines. Spike is your guarantee of a fast-moving project, without skimping on the quality and precision you expect from a premium agency.
Agility
At Spike, agility is part of our daily routine. Our structure enables us to react quickly to markets that change their models and clients who change their minds. For us, agility means being able to change course, adapt and find creative solutions in the blink of an eye. This is what enables us to stay one step ahead, to offer you unparalleled responsiveness, and to turn challenges into opportunities.